Meet Your
Partners

A hotelier with vast experience in the industry, Todd Felsen serves as the President and Chief Executive Officer of OTH. OTH is an independent hotel management firm dedicated to Sotherly Hotels’ portfolio of full-service properties. He is fully committed to delivering exceptional financial results, efficient operational performance, and warm, memorable Southern hospitality. Todd brings with him a track record of building staff culture that is based on inclusion, diversity, and entrepreneurialism. He empowers his staff to deliver personalized and extraordinary, yet unscripted, elegant service to all guests. Todd leads with a team first policy which has organically evolved into his employees being treated as OTH’s #1 asset.

Prior to joining OTH, Todd served as Senior Vice President of Operations for BENCHMARK®, a global hospitality company, where he was responsible for 14 resort and hotel operations throughout the U.S. and Caribbean. His Felsen’s focus was rebuilding the sales organization to outperform the comp set in RevPAR as well as delivering maximum revenue potential for each hotel. He originally joined the company as General Manager of Cheyenne Mountain Resort, located in Colorado Springs. CO. Previous to this, he worked as Managing Director for The Claremont Hotel Club & Spa of Berkeley, CA.

Todd found his passion for the hospitality industry through his first job as a doorman, which he worked part-time after high school classes. From there, he relocated to several cities and Caribbean islands for a series of positions including General Manager and Hotel Manager with Doral Resort & Spa, Wyndham Hotels & Resorts, The Peabody Memphis, and The Ritz-Carlton Hotel Company.

As a hospitality leader with a 30+ year track record, Todd takes pride in his ability to lead various types of properties toward delivering the finest guest service, achieving profitable operations, and always satisfying guests, stakeholders, and property owners alike. He has the unique ability to orchestrate outcomes and maximize synergies across diverse areas of activity; resulting in more opportunity to drive value, enhance initiatives and foster new growth.

Todd is an avid golfer, boater, and college football fan where he currently resides in Williamsburg, VA with his wife. He is incredibly honored and humbled to lead the mission and vision of OTH and is dedicated to continue the legacy that was created 57 years ago.

Mr. Nichols serves as Chief Development Officer at OTH Hotels Resorts, joining the team in 2021.  With over 35 years of experience in operations, management, ownership and brokerage, Mr. Nichols has a broad scope of hospitality experience.

Prior to joining OTH, Mr. Nichols served as Vice President and National Director of the National Hospitality Group for one of the largest hospitality brokerage firms in the US, leading a team of over 100 Investment Specialists located in 40 offices across the country.  Under Mr. Nichols leadership The National Hospitality Group closed nearly 900 hospitality transactions which represented over $4.7b in sales.

As Senior Vice President of Acquisition and Development for a Midwest based hospitality company, He was responsible for the acquisition of 20 hotels across North America.  Many of these acquisitions were nationally branded properties and as such, Mr. Nichols developed extensive relationships with many brands including Marriott, Hilton, IHG, and Hyatt Hotels. 

He successfully listed, marketed, financed and sold over 250 hotels valued at $5.7b during his tenure as a hospitality broker.  Working with 4-5-star assets specifically provided Mr. Nichols with a deep understanding of financial structures, marketing, project management and renovations.  Successfully pairing his hotel operations experience with his sales acumen, he has made lasting relationships with hotel owners, financial institutions and hotel brands.

Mr. Nichols has been a featured speaker at The Lodging Conference, AAHOA, The Hunter Hotel Conference, Hotel Business Magazine and Michigan State University’s School of Hospitality.  Additionally, he has authored articles and been featured in The Wall Street Journal, Lodging Magazine and Hotel Management.

Mr. Nichols was a three-time All-America swimmer at Southern Connecticut State University before transferring to Johnson & Wales University where he majored in hospitality and lodging management. He also holds a certificate from MIT in Commercial Real Estate Analysis and Investment  He is an active supporter of the Juvenile Diabetes Foundation and a member of the Economic Development Commission in Cheshire, CT.

As Chief Financial Officer, Leah Roberge is responsible for the Accounting and Finance discipline of the organization. Her focus is on developing and executing strategies that continue to advance the company’s corporate, property accounting and finance platforms which include financial reporting, planning, tax, internal audit, and procurement. Leah and her team are focused on building effective Key Financial Controls, Standard Operating Procedures, and driving profitability.

Leah joins us with a financial background and extensive experience in hospitality. Throughout her roles, she has helped to maximize profits through financial management, cost reductions and efficiency improvements. We’re excited to bring her on as a leader, working with cross-functional teams to develop, implement, and maintain business-aligned financial strategies and compliance. Her most recent role was the VP of Finance with Aparium Hotel Group, where she was responsible for corporate portfolio financial reporting, including: Profit and loss statements, forecasting and budgeting, cash flow statements, and balance sheets. She has also held VP of Finance roles at Public Hotels and Trump Hotels.

In her free time, Leah’s hobbies include: hiking, skiing, and reading. She also loves to spend time with her two dogs, Jake and June Bug.

As Senior Vice President of Sales and Marketing at OTH, Gail Brahmbhatt is responsible for guiding sales and marketing strategy for the entire OTH portfolio as well as overseeing and lending support to each property team.

Gail is both a strategic and innovative leader with extensive food and beverage knowledge, who knows how to drive revenue. She is focused on creating and improving processes while also developing high-performing sales professionals and teams.

She has spent the last 25 years based in Annapolis, Maryland, during which time she enjoyed working with several charitable organizations including but not limited to Hospice of the Chesapeake, the local SPCA, and Anne Arundel County’s Food Bank. Most recently, Gail served as a Board Member for the Anne Arundel Community College Hospitality, Tourism, and Culinary Arts program.

When she’s not in the office, Gail can most likely be found spending time with her family, which includes her husband, a principal partner in a hospitality management company, and their young daughter.

As Regional Vice President of Sales and Marketing at OTH, Paige Dunn is responsible for establishing commercial strategies and providing leadership and support to the on-property sales teams.

In 2018, Paige founded Dunn Hospitality Strategies, a sales and marketing consultancy specializing in luxury lifestyle hotels and resorts. Prior to this she worked for Kimpton Hotels & Restaurants where she was hired to oversee the launch of five hotels in Washington D.C. and went on to launch and oversee 20 additional hotels on the east coast. In 2013 she became Corporate Director of Sales for the Kimpton brand, overseeing the sales organization of over 60 hotels and on-property sales teams of 300+ associates.

Paige is an award winning, results-generating leader and growth strategist with a record of surpassing revenue goals. 

When she is not at work, she loves cooking, entertaining, and traveling with her husband of 32 years, two grown children, and two grandsons. 

As Vice President of Operations, Neal Spivack is responsible for the oversight of asset management for our three Hollywood properties, Sheraton Louisville, Sandpiper Bay Resort, and Holiday Inn Express Quincy. He will ensure the business functions of each property align with and support the OTH strategy and culture.

Neal brings over 18 years of management experience, leading teams at properties like The Gabriel Miami Curio Collection by Hilton, Costa Hollywood Beach Resort, and Westin Fort Lauderdale Beach Resort. He joined OTH in 2020, and has been a steady force in our Management department since joining us as the Complex Managing Director, and he continues to be a key player in the success of our Hollywood properties.

Neal’s passion for hospitality comes from his upbringing in south Florida, where his father was a General Manager for many different hotels. He married his high school sweetheart, and 17 years later, they happily enjoy being part of their kids’ extracurricular activities. He loves football, listening to music, and spending time with the family!

As Corporate Director of Revenue Strategy at OTH, Ken Nason is a forward-looking leader who implements a vision for revenue and distribution strategy for all assets.  He drives the vision, design, and direct development of the company’s revenue optimization, e-commerce, and distribution strategies. 

Ken is a graduate of Johnson & Wales University, having earned a degree in Hospitality Sales & Meeting Management with a minor in Hotel & Restaurant Management.  He possesses a balanced wealth of experience in the hospitality industry with over 25 year in sales, marketing, and revenue leadership. Before joining OTH, he worked in leadership roles with independent and branded organizations such as Benchmark Global Hospitality, Salamander Hotels and Resorts, Remington Hotels, Starwood Hotels & Resorts, and several others.

He believes having fun is critical to work life balance and corporate success. Originally from Boston, he is an avid fan of all Boston sports teams. (Go Sox! Go Patriots!) In his spare time, Ken is joined by his two daughters, Anna and Zoe, and his wife Jodi, as they venture on family RV camping trips, swimming, golfing, and spending time by the pool.

As Corporate Director of Human Relations at OTH, Alex White manages day-to-day human resources responsibilities at the home office in Williamsburg. He provides direct support and resources to OTH’s team of on-site human resource professionals at the company’s properties in and around the south.

Alex is a graduate of Mississippi State University, having earned a degree in international business with a minor in Spanish. He has over 20 years of experience with firms like Hilton, Marriott, and Harrah’s, and he worked most recently as the Director of Human Resources at the world-renowned Bandon Dunes Golf Resort.

Outside of the office, he likes to be actively involved in the community. He has served on the boards of several non-profits, including most recently a rural community health center in Oregon. Most important to him is spending quality time with his family, which includes his wife, Jackie, and their five children, Jordan, Dylan, Hayden, Kendall and Callen.

As Corporate Director of Marketing, Diana Ampuero is responsible for the creation, and execution of marketing strategies for the entire OTH portfolio as well as overseeing and lending support to each property team.

Diana brings over 14 years of experience in hospitality management and marketing/e-commerce. She has held roles that allowed her to do everything from leading an F&B team of fifty members to planning & executing the media strategy for a portfolio of up to 17 hotels. Her most recent position prior to joining OTH was the Senior Corporate Marketing Manager at Second Wave, Aimbridge Hospitality’s lifestyle in-house marketing agency. 

Outside her life as a marketing expert, some may consider Diana to be a Paul McCartney expert – having seen him in concert over 25 times, all around the world. The Peruvian native loves to travel, and has been to over 25 countries. When she’s home, she enjoys spending time with her rescue dog, London, listening to (you guessed it) The Beatles!

As Director of Development, John acquires third party management opportunities for OTH Hotels Resorts and supports the development and execution of the company’s growth. He is responsible for underwriting and analyzing investment opportunities for hotel development projects. 

John has 40 years of hospitality experience, holding previous positions as Chairman, CEO, and Senior Executive. He was the CEO for three management companies and launched three start up hospitality companies. Throughout this time, John has thrived with experience in management operations, development, marketing, and franchising for 3- to 5-star hotels, condominiums, time-shares and resorts around the world. He is an extremely successful brand builder and innovator, and we’re happy to have him on the OTH team.

In his free time, John enjoys golfing with a group called the “Wild Fellas” and yes, his game is wild! He loves being outdoors– whether that’s going for a walk or run– as well as spending time with his four grandchildren as he watches them play soccer, tennis, golf, and cheer. His days are spent with his dog named Ike, who is named after General Eisenhower. 

As Director of Construction, Marston is responsible for the execution of redevelopment and renovation activity at all OTH Hotels Resorts-managed properties. He will efficiently lead the development team of architects, designers, consultants, and more through capital project planning, coordination, and implementation phases. 

Marston began his career at Clark Enterprises, where he did everything from founding Clark Facility Solutions and other groups to negotiating substantial subcontracts. He then moved to Dalian Development, where he managed the development of over 1,000 multifamily units and explored new markets for future projects. In his most recent role at The Tides Inn/Enchantment Group, he led the development and capital planning efforts, overseeing projects while contributing to future design and master planning.

Marston is a former soccer player and an avid Liverpool FC fan. When he’s not watching soccer, he can be found on Carters Creek near the Chesapeake Bay, learning to sail with his wife Cille, and puppy Tater Tot.

As Regional Director of Finance at OTH, Brian Chu is responsible for the creation, execution and refinement of financial strategies designed to maximize profitability for OTH Hotels Resorts properties in Florida.

Brian brings over 35 years of vast industry knowledge and experience in the hospitality world. His leadership and success in driving growth for brands such as Hilton, Blackstone Group, Waldorf Astoria, and Radisson, make him a valuable asset for our team. He joined OTH in 2020, and has been instrumental in overseeing Hyde Resort & Residences and Hyde Beach House.

In his time with the company, Brian has also made significant positive impacts on the OTH family; including the mentorship and growth of his team in Hollywood, Florida. This initiative is one he will continue to do with all our Directors of Finance at the Florida properties.

When he’s not helping our groups succeed, Brian enjoys cheering for another team: His daughter’s competitive travel softball team!

As a Director of Financial Planning & Analysis for Our Town Hospitality, Joshua is responsible for overseeing the budgeting and forecasting process for the portfolio, diving into hotel analytics to help the operations team make informed decisions. Joshua oversees many of the technological applications that are utilized daily in the field and supports the overall goals of the accounting and finance discipline.

Joshua holds a Bachelor of Science degree in Finance and International Business, a minor in Spanish from Elmhurst University and holds a Certification in Hotel Industry Analytics (CHIA). Joshua’s hospitality career began with Spire Hospitality directly out of college, where he began as a financial analyst. In 2015, he received the corporate employee of the year award and in 2016, was promoted to Senior Financial Analyst. In 2018, he was promoted to the Manager of Financial Planning & Analysis. Joshua has experience working with multiple hotels brands such as Marriott, Hilton, IHG, Hyatt, as well as Independent properties. 

Joshua is passionate about combining his knowledge of hospitality data analytics and hospitality operations to provide actionable insights which improve performance in key areas for the portfolio. 

Outside of the office, Joshua enjoys traveling the world with his significant other and spending time with his family. He also enjoys running, biking and hiking.

Karen is a highly skilled, senior-level Human Resources Business Partner who brings a track record of innovative strategies that have led to positive business outcomes across the board for hospitality brands. In addition, she brings a wealth of experience in talent acquisition, ongoing performance management, team leadership, coaching, mentoring, and the nuances that come with effective payroll and compensation management. Furthermore, her bilingual fluency in Spanish helps her deploy advanced communication skills in diverse working environments —serving to facilitate high-performing cultures and teams across a property’s verticals.

Karen’s career showcases breadth and results across various brands and properties, beginning with the Capella Hotel Group in Atlanta, Georgia, where she facilitated high-volume talent management and acquisition activities. Most recently, she was the Director of Human Resources at Commonwealth Lodging Management in Norfolk, VA, where she managed all talent acquisition initiatives and performance management cycles, spearheading a COVID-19 prevention policy. Across her career, Karen exemplifies a holistic commitment to fostering talent, leadership, and world-class cultures built on core values.

Kristin Forbes is currently the Corporate Executive Assistant at Our Town Hospitality—executing a track record of superior client experiences and overseeing the performance of administrative support teams. 

To date, she brings over twenty years of client management, organizational planning, and performance-based strategic initiatives. With keen attention to detail and management insights and analysis —she’s able to work with clients to spearhead initiatives and exercise solutions in dynamic and fast-paced business environments.

Kristin’s career spans various organizations, with a common thread of work ethic built on adaptability and execution. In 2016 she joined Riverside Health Systems as Executive Assistant & Office Manager, providing support to the Executive Director, Board of Directors and Leadership Team. In 2018, she joined Artcraft Management Inc. as Executive Assistant, providing administrative support to the President of Operations, VP of Operations, in addition to supporting regional and property managers in 42 locations. Before OTH, she worked with Fiduciary Edge Advisors as Chief Operations Officer where she oversaw day-to-day operations.

Kristin attended Eastern Connecticut State University and went on to graduate from the Dale Carnegie Management Program as well as the LEAD Historic Triangle Class of 2007. She is a Commissioned Notary for the Commonwealth of Virginia, a Certified Dementia Practitioner and has previously held CT Property and Casualty Licenses. Incredibly active in her community, Kristin also spends time volunteering her time with St. Bede’s Catholic Church, the Alzheimer’s Association, and the Williamsburg House of Mercy.

When she isn’t at the office or out volunteering, Kristin enjoys spending time with her son Kyle and daughter Megan —as well as her new puppy, Jackson. An avid reader, she is passionate about travel and constantly challenging herself to never stop learning, with a service-first ethos.